Mission And Vision
Vision
To be a leading organization in promoting industrial harmony.
Mission
To uphold social justice and maintain industrial harmony through expeditious court awards and collective agreements.
Function
To hear and hand down decisions / awards in industrial disputes referred to it by the Minister or directly by the parties.
To grant cognizance to the collective agreements which have been jointly deposited by the employers / trade union of employers and trade union of employees.
Objective
To create a harmonious industrial environment through the process of arbitration pursuant to the Industrial Relations Act 1967.
Commitment to Excellent Service
ICM is committed to provide excellent services in maintaining a harmonious industrial relationship between employer and employee via a trade dispute arbitration. Therefore, ICM will ensure compliance and continuous improvement toward the Quality Management System.
